Privacy

Version 1, notice dated 06/11/2019

This English translation is provided for convenience only. In the event of any discrepancy, the Italian version prevails.

This notice describes how the data of this website is managed. It is provided pursuant to Article 13 of Regulation (EU) 2016/679 (hereinafter also the “General Data Protection Regulation” or “GDPR”) and protects individuals and other parties with regard to the processing of personal data. Under these rules, processing will be based on the principles of fairness, lawfulness and transparency and on the protection of your privacy and your rights.

This notice is provided by Investigazioni & Security XXX S.r.l. as controller of the data collected through this website (it therefore does not cover other websites or online spaces owned by third parties that can be reached through links, even if these appear on the pages of this website).

User data is collected when users fill in the electronic information request forms on the pages of this website; consent to the processing of data by the controller is explicitly requested from the user by ticking the confirmation box on the form.

Before submitting any request, users are invited to read this notice, which sets out the limits, purposes and methods of data processing.

1. Controller, processors and persons authorised to process data

The Data Controller and Processor is: Investigazioni & Security XXX S.r.l.
Registered office: Via Fondamento, 6, 19038 Sarzana (SP), Italy
VAT no.: 01582700116
Phone: +39 338 5076571
Email: info@investigazioniesecurity.com
PEC (certified email): investigazionisecurity@pec.it

In addition to the employees and collaborators of Investigazioni & Security XXX S.r.l., personal data may also be processed by third parties to whom the company entrusts certain activities (or parts of them) connected with or instrumental to the processing or to the provision of the requested services. In such cases, these parties will act as independent controllers or joint controllers, or will be appointed as processors or persons in charge of processing.

2. Types of data processed

2.1 Browsing data

During their normal operation, the computer systems and software procedures used to run this website acquire certain personal data whose transmission is implicit in the use of Internet communication protocols.

This information is not collected in order to be associated with identified data subjects, but by its very nature it could, through processing and association with data held by third parties, make it possible to identify users.

This data is kept for as long as necessary to carry out these activities, except where it is needed to investigate computer crimes against the website.

No data deriving from the web service will be disclosed or disseminated, except to comply with obligations laid down by laws, regulations or EU legislation.

2.2 Data provided voluntarily by users

The optional, explicit and voluntary sending of information through the electronic forms, or by email to the addresses shown on this website, entails the acquisition of the sender’s address (which is needed to reply to requests) as well as any other personal data requested by the form or included in the message.

The data acquired will be processed by the controller and/or by third parties together with whom the controller provides the service requested by the user. The data will be processed to respond to the request or to provide the service; it may also be used for informational, promotional and commercial purposes relating to products, services and initiatives offered by Investigazioni & Security XXX S.r.l. Data will be disclosed to third parties only where this is necessary to fulfil the request received.

2.3 Purposes of processing for sending periodic newsletters

With the data subject’s consent, Investigazioni & Security XXX S.r.l. may use the data provided voluntarily to periodically send email messages (newsletters) containing information of interest about the agency and its activities.

To send newsletters we obtain the data subject’s specific and separate consent. The data subject is hereby informed that providing such consent is entirely optional and that refusing it will have no consequences (other than preventing the periodic sending of the newsletter).

The data subject may ask to be removed from the newsletter service at any time by using the links in the emails received, or by writing to info@investigazioniesecurity.com.

3. Recipients of personal data

Within the scope of the purposes indicated, your data may be used through online platforms for managing communications that are necessary solely for the normal performance of the services provided by Investigazioni & Security XXX S.r.l.

4. Transfer of data to third countries

Your personal data may be transferred to the third parties referred to in section 3 of this notice that are established in countries outside the EU, always in accordance with the principles set out in Articles 45 and 46 of the GDPR concerning the existence of appropriate safeguards provided by those parties.

5. How data is processed

Processing is carried out using automated tools and/or manually for the time strictly necessary to achieve the purposes for which the data was collected and, in any case, in accordance with the applicable legislation. Specific security measures are in place to prevent the loss of data, unlawful or incorrect use and unauthorised access.

Personal data will be kept only for the time strictly necessary to pursue the specific purposes of processing and, in particular:

• for the data referred to in section 2.1, for the time necessary to carry out the specified activities, except where needed to investigate computer crimes against the website;
• for the data referred to in section 2.2, for the time necessary to provide the requested services or to reply to the requests made, except where needed to investigate computer crimes against the website;
• for the purposes referred to in section 2.3 (marketing), for 48 (forty-eight) months from the time users give their specific and express consent to processing.

6. Optional provision of data

Apart from what is specified for browsing data, users are free to provide (or not provide) their personal data. Failure to provide it may only make it impossible to obtain what has been requested.

7. Data subjects’ rights

Clients and users may exercise the following rights at any time.

• Access to personal data: to obtain confirmation as to whether or not data concerning them is being processed and, where that is the case, access to the following information: purposes, categories of data, recipients, retention period, the right to lodge a complaint with a supervisory authority, and the right to request rectification, erasure or restriction of processing or to object to processing.
• Rectification or erasure of data, or restriction of the processing concerning them; “restriction” means marking stored data with the aim of limiting its future use.
• Objection to processing: to object, on grounds relating to their particular situation, to the processing of data carried out for the performance of a task in the public interest or for the pursuit of a legitimate interest.
• Data portability: in the case of automated processing based on consent or on the performance of a contract, to receive the data concerning them in a structured format.
• Withdrawal of consent to processing for marketing, market research and profiling purposes; exercising this right does not affect the lawfulness of processing carried out before withdrawal.
• Complaint to the supervisory authority pursuant to Article 77 of the GDPR; in Italy the competent authority is the Garante per la protezione dei dati personali (Italian Data Protection Authority), whose contact details are available at garanteprivacy.it.

These rights may be exercised by sending a request to the Data Controller through the contact channels indicated in section 1 of this notice.

Requests will be handled without undue delay and, in any case, within one month of receipt; only in cases of particular complexity or a high number of requests may this period be extended by a further 2 (two) months.

8. Cookies

You can find all the information about what cookies are and how they are used on this website on the cookie policy page.

9. Changes to this notice

This notice may be subject to change over time (for example due to changes in legislation or the introduction of new services offered by the website), so we invite users to check for changes by periodically consulting this page.